Privacy Policy Statement
We prioritize your privacy and are dedicated to protecting it. This Privacy Statement governs the collection, use, and disclosure of personal information from potential and current clients, employees, and the general public who interact with us. It outlines our practices concerning the management of this data and our commitment to safeguarding your privacy.
○ What data do we acquire?
We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:
- The use of inquiry and registration forms.
- The purchase process when you buy any of our products or services.
- The provision of your details to us either online or offline.
- The use of Organisation products and/or systems.
The elements of your Personal Information that we collect may include:
- Name
- Job title
- Company/Organization name
- Home, shipping and billing addresses, phone and fax number
- Mobile telephone number
- Email address
- IP address and browser information
- Payment details such as credit card information
- Customer usage data for reporting purposes
- Audio recordings generated through the customer’s use of Organisation products, services and/or the System.
Obtaining Personal Information
We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are facilitating the delivery of our services to you such as your company, education institution, or our service providers.
○ Access to and Use of Your Data
Company will retain your personal data for as long as we need to in order to fulfil legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. You have the right to delete your personal data by sending an email requesting. Please note in this case any financial information will be kept in accordance with local laws.
○ Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time via email.
Please note that if you decide to opt out or unsubscribe it could take up to 72 hours to process the update through our systems.
○ Personal Data Protection
Commitment to Data Security
Our company strives to secure the information collected on our websites through physical, electronic, and managerial safeguards. However, no electronic transmission is entirely secure, and we continuously adapt our security measures to industry standards as needed.
○ Overhauling the Existing Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time, reflecting changes in our business operations or evolving legal and regulatory frameworks. When we update our policy, the changes will be effective immediately upon posting on our site, and we will update the “Last Updated” date at the top of the Privacy Policy. It is your responsibility to review this policy periodically and stay informed about any changes. If the changes are substantial and affect the way we handle personal information, we will also provide a notice in a more prominent position or communicate these changes directly to you.
○ Your Rights to Data Security and Control
If you have an account with us or have left comments, you have the right to request an exported file of your personal data that we hold about you, including any data that you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal, or security reasons.